Reviews

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Jenn N. from Kaneohe, HI

★ ★ ★ ★ ★

My parents just retired and were on a strict budget, there were many areas in our townhouse which needed renovations.  But when our bathtub rusted through that became our first priority project.  We inquired with good friends and they highly recommended Trevor at Ion Builders who had done renovations for them. After talking with Trevor we decided to a total gut of both bathrooms and install walk-in showers and ADA accommodations to plan ahead for their aging needs.  Trevor installed beautiful custom made bathroom cabinets in one of the bathrooms which addressed our storage needs. We also decided to install a ceiling fan in two bedrooms and to remove the popcorn ceilings of both rooms.  A decision to remove the popcorn ceilings then extended to the entry way and hallways.  In addition, we had our front security door replaced. Trevor was great in working with our family and made suggestions that worked for our lifestyle and budget.  He was very patient dealing with a full household and four pets especially when doing the popcorn removal.  He and his crew were professional and had a terrific work ethic, showed up at 8 every morning and cleaned up before leaving each day.  We greatly appreciated that Trevor communicated with us on a regular basis regarding progress, questions, issues, or concerns.  The results of our renovated bathrooms were exactly as we envisioned! Thanks again Trevor and team!

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Drew S. from Kapolei, HI

★ ★ ★ ★ ★

We chose Ion Builders for our Makakilo townhome kitchen remodel in October 2017 and could not be happier with the results! The new kitchen exceeded all of our expectations and is our dream kitchen. It’s functional, beautiful, and luxurious.

I randomly found Ion Builders on Instagram and liked their work and the positive things past clients had to say. Because this was our first remodel experience, we were careful to choose a reliable contractor to avoid any mishaps or unpleasant experiences. Ion Builders was absolutely the right choice.

In our experience, what sets Ion Builders apart from other contractors is 1. Communication 2. Attention to detail and 3. Professionalism. 
I communicated with Trevor mainly via email prior to the project, then transitioned into mostly phone and texting for up-to-the-minute updates & decisions during the actual work. Trevor is an excellent communicator and listens to your vision, but also provide professional advice as needed. As a control freak, I loved being consulted on the smallest details and really appreciated Trevor’s presentation, which often included samples for me to choose from. He really has an eye for detail and caught small details that only a pro would catch. I appreciated that he was the person I planned with, and that he was actually on site to remember and carry out my vision. Him and his team showed up on time, worked diligently, and were courteous & pleasant, even around our small children.

The actual project lasted 8 working days and while it was inconvenient to live without a kitchen, the experience went as smoothly as possible. Trevor and team helped get us situated for the duration by helping move furniture and fridge, etc. and cleaned everything up at the end, even swiffering the floors! 

We LOVE LOVE LOVE our new kitchen and could not be happier with our choice to work with Ion Builders. We would hire them again in a heartbeat!

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Karen S. from Honolulu, HI

★ ★ ★ ★ ★

Go to Instagram and check out Trevor Yee and look for photos under “Kapiolani Bel-Aire” for before and after pictures.

My mom’s 49 year old unit was in dire need of improvements.  It didn’t need to be sleek but it did need to be modernized and more functional.

I am embarrassed to admit that the only research I did was on Yelp and the DCCA license site.  I contacted 3 contractors. One was a no-show.  One stopped replying to my emails. 

The most stressful part of this whole process was picking out what was going to be put in the residence.  He gave me suggestions of where to go (from cheap to expensive) and what I shouldn’t be spending my money on.  

I had no worries about what the outcome would be.  Trevor was able to answer all my questions and make suggestions.  His whole demeanor made me confident that things would go well.  

I knew the renovation would be longer than quoted and that there would be additional costs.  I was quoted 6 weeks.  Industry professionals and friends who have gone through the process told me it would take months.  It took 6 weeks and 3 days.  

I had arbitrarily budgeted 10% more for extra contractor costs/fees but thankfully, it wasn’t that high and all additional costs were not a surprise.  They were either stated in the contract or it was extra work I had requested after the project started.

Long story short: yes, I would recommend Ion Builders.  Easy to work with.  Got the job done in a timely manner and within the financial range I had expected.    Trevor was very professional and calming during the whole process.  Definitely glad we did the renovation (delayed it for years) and that we chose Ion Builders.

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G H. from Honolulu, HI

★ ★ ★ ★ ★

his review is a little overdue but still with just as much sincerity, maybe even more so than the day after the job was complete.  We contracted Ion Builders to renovate our extremely dated bathroom.  Prior to our begin date, we were pleased with the ease of communication from the details of the design elements to the scheduling of the timeline.  In an unsure home contractor market these days, our confidence with Ion Builders only steadily grew from the moment these professionals showed up to lay down the RamBoard and set up their workstation to the final vacuuming of the last day.  The quality workmanship, strict adherence to the schedule, daily cleanup routine, accommodating attitude, and overall friendliness truly made this entire experience just a real pleasure — well, as pleasurable as a major home renovation can be.  We would not only recommend Ion Builders to our family and friends, we are already thinking of the next major project that we can undertake with them in mind.  Thank you, Trevor and company!!

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Josh K. from Kailua, HI

★ ★ ★ ★ ★

The quality of work, attention to detail, and communication, was all exceptional. Trevor remodeled our kitchen and downstairs bathroom, and we are thrilled with the results. If and when we have more work done, we will be calling them back, without a doubt.

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Jeffrey N. from Honolulu, HI

★ ★ ★ ★ ★

We recently purchased a older home in Kaimuki.  The bathroom was in desperate need of an overhaul before we could move in. After reviewing contractors on Yelp and receiving several quotes, we decided to go with Ion Builders. 

From the moment I made contact with him, Trevor was professional, responsive and took great care to communicate at every step in the project.  Trevor always took time to discuss any questions we had and made the renovation process easy and worry free. 

The end result speaks for itself.   The new bathroom is beautiful, and the quality of workmanship of the tile, shower install, drywall, etc is excellent. As we look at continuing our home remodel in the future, Ion Builders will definitely be our first choice!  Thank you Trevor and team for an amazing new bathroom.

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Greg & Yoko West from Mililani

★ ★ ★ ★ ★

“We had our kitchen remodeled and it came out GREAT. Trevor and his guys were all business. They were never late and had all the tools to do the work. A lot of contractors set up and the first thing that starts is a radio. These guys came in, set up shop and went right to work. No BS, no radio, no chit chat, just work. Nowadays that’s hard to find. If we had a question it would get answered on the spot.

“We love this new kitchen. Friends have came over and are just like ………. WOW. Trevor and his company are going to be one of the top home contractors in the islands if he is not already. I would use them again hands down. If you are able to pin him down and have him work on your house……………… You will not regret the decision.

“Trevor again huge thanks on the work you and the guys did.”

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Maria G. & Kazuo O. from Manoa

★ ★ ★ ★ ★

“I really can’t rave more about Trevor and his team. He helped us with a rather large remodeling project for a home we purchased. The home was built in 1934 and the kitchen, and two bathrooms were in dire need of upgrades. With the help of a designer, Trevor transformed our dated house into a beautiful home. The before and after pictures really speak for themselves.

“Trevor and his team were the utmost of professionals. They arrived early and on time and they were respectful of our home. Working with Ion Builders really opened my eyes to how pain-free a remodel can be. Will be definitely using them again for our future projects. Mahalo Trevor!”

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Chris from Waikiki

★ ★ ★ ★ ★

“Our experience with Ion Builders was great. We had a full apartment renovation to do, and a very tight window to get the work done, but Trevor was able to get everything organized and squeeze a 5 to 6 week project into a month.

“Problems that came up were explained earnestly and in great detail, so we could work together to find the best solutions. Now we have a beautiful new apartment. Thanks Trevor and Ion Builders for the great work.”

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Amy from Nu'uanu

★ ★ ★ ★ ★

“We enjoyed working with Trevor at Ion Builders. He is trustworthy and easy to work with. The work for our bathroom was done on time and on budget. They were neat and efficient. We look forward to working with them again.”

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Ian Y. from Nu'uanu

★ ★ ★ ★ ★

“Trevor and his Ion Builders crew were terrific. They finished right on schedule, on budget, did excellent work, and kept the jobsite clean and neat. Trevor was also very helpful with ideas and suggestions for what we wanted to accomplish. In the end, he built an amazing space for us that we are so happy with. We are completely satisfied with his work and would recommend him to anyone and certainly use him again!”

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Al & Chiquita Chow from Mililani

★ ★ ★ ★ ★

“If you’re reading this, you’re probably looking for the right people to do your kitchen, bathroom, flooring, windows or any home improvement project that you may want done. We were very fortunate that Trevor and the rest of the “Fantastic Four” did our kitchen. What a completely new look! It’s like night and day.

“It’s difficult to be without a kitchen for too long so you want the work to not only be done right, but done quickly and Trevor and his crew finished our kitchen in just 2 weeks and 1 day! Trevor and his crew are friendly, trustworthy, dependable and have EXCELLENT work ethic. My wife and I were impressed at how clean and tidy they would leave our place before calling it the day which was right at 4:30pm.

“We were also concerned about our house dog being home while they worked on the kitchen but as busy and focused as they were, they were always aware of where Scrappy was, making sure that he was okay.

“Did I mention that these guys have excellent work ethic?! When the kitchen was done, Trevor does a standard procedure walk through making sure we were completely satisfied. He and his crew are honest, hard working, detailed and patient.”

“We have more home improvement projects to do and we hope the “Fantastic Four” will fit us in their busy schedule. Thanks Ion Builders, we love our new kitchen!”

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NW from Kaka'ako

★ ★ ★ ★ ★

“My condo is only a couple years old but whoever designed it originally didn’t take into account the need for storage. So, in my particular case, I wanted to have additional storage added but I wanted what was installed to match the existing conditions of the condo since it was basically new. Matching existing conditions during a renovation is no easy task yet Trevor and his team nailed it. The transition from the newly constructed closet wall and the existing wall is seamless. It matches perfectly from the paint to the base board and is a true testament to the workmanship of Ion Builders.

“Trevor’s work ethic is exemplary. He went above and beyond by fixing damaged walls that were not included in the original scope of work. He took great care in keeping the portions of the condo that were not in the work area as clean as possible. I didn’t receive any complaints from my neighbors or resident manager since he followed the house rules to the letter.”

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Bill & Trudy Stone from Kane'ohe

★ ★ ★ ★ ★

“My wife and I recently hired Ion Builders to remodel the vanities and counters in two of our bathrooms, and we are thrilled with the results. The work was completed while we were on vacation – something we were reluctant to do at first – and our trust in Trevor Yee and his crew was rewarded with a high-quality job done seamlessly without us having to experience all the upheaval that such jobs usually entail for homeowners who remain on the premises.

“Trevor personally did a walk-through with us upon our return and handled two or three small changes we requested on the spot. We highly recommend Mr. Yee and Ion Builders to anyone looking for a responsible, top-quality contractor.”

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DH from Kunia

★ ★ ★ ★ ★

“Trevor and team did a great job renovating our kitchen. Being the cabinets were original, it desperately needed to be replaced. Being I had no preference, I appreciated Trevor’s recommendations. We are very pleased with the end results.

“The light fixtures that Trevor selected gives the kitchen really good lighting. It was nice to have the estimated cost and timeline met with no problems. To our surprise we had our kitchen back in no time.

“We also appreciated his willingness to also fix our mailbox, which Trevor went out and purchased the supplies needed which was added onto our final invoice. He also fixed other minor items that we noticed after they completed the job. There were some of the cabinets that needed replacing and Trevor’s calm and easy going demeanor made it so easy to ask. His exact words was, ‘I want you to be happy with your renovations’.

“I would most definitely recommend Trevor and would, without any hesitation, call him for our next renovation! Thank you so much!!!”

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KS & AS from Aina Haina

★ ★ ★ ★ ★

“Trevor and his team just completed extensive fencing around the perimeter of our property and we couldn’t be happier with the results. Our new white fence gives our house an updated look, greater curb appeal, and much needed privacy from our neighbors.

“Working with Trevor was the most positive aspect of the project as we were continually impressed with his impeccable work ethic. He was professional, efficient, and has great attention to detail. I appreciated that he communicated with us every step of the way, offered his expertise in choosing our materials, and was flexible when it came to making adjustments to our original plans.

“Since the project completed a few days ago, our family has spent most of our daylight hours outside enjoying our new enclosed backyard space. We are grateful to Trevor and his team and are already thinking about our next home renovation project with them!”

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Karl Steininger from Mo'ili'ili

★ ★ ★ ★ ★

“I couldn’t have picked a better contractor than Trevor Yee of Ion Builders. I did not know anything of Trevor or his work but upon seeing it I was “hooked”! I now have a beautiful home that I never want to leave! His work is flawless and I can personally attest he is a man of his word who stands behind his work. The price was right and so is his workmanship which anyone would attest to is superior. Trevor Yee is a credit to the contracting/renovation/remodeling industry and I’m so glad I picked Ion Builders.”

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WW from Mo'ili'ili

★ ★ ★ ★ ★

“It truly was a pleasure working with Trevor and his team. They eased a lot of my fears from no shortage of the horror stories I’ve heard of home renovations gone bad with careless contractors. But Trevor and his team were so professional, neat, detail oriented, and efficient, that they exceeded my expectations in every way. We barely ran into any snags and if we did, Trevor was able to offer me several options to move forward.

“What I appreciated the most was that I really felt I could trust him, not only to execute the design I had envisioned, but to not cut corners and cover things up because it was more convenient for the moment. I cannot emphasize enough how crucial it is to work with someone with a high level of integrity and work ethics. I absolutely had no reservations with trusting my home to Trevor and his team.

“I am so happy with how everything turned out, that I want all my friends and family to know how amazing this experience was for me. I would have never even considered attacking a major renovation without Trevor and I’m so glad I did. I highly recommend Trevor and his team and look forward to working with them on future projects. Thank you Ion Builders!!”

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EH from Kane'ohe

★ ★ ★ ★ ★

“Trevor and his team did an excellent job in renovating my home and were a pleasure to work with. From the many meetings with architects and designers, to the numerous changes and adjustments along the way, Trevor was very professional, flexible and pleasant to work with. He followed through with everything he promised, and is very trustworthy and straightforward, which as a customer I appreciate.

“Ion Builders did great quality work and I would highly recommend them to anyone looking for a qualified contractor.”

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JSJ from Hawaii Kai

★ ★ ★ ★ ★

“Trevor and his crew completed two bathrooms for us – both different.

“One bathroom was my design and totally renovated. Trevor and his crew worked with me on the concept. I purchased all materials and had them ready for the crew. Trevor advised me throughout the process. The bathroom is quite small so to use the space wisely, they created a sliding door, similar to a pocket door. We love this bathroom.

“The other bathroom had to be completed very quickly. Trevor purchased all materials and finished with one day to spare.

“Good communication, excellent work, on-time delivery – great traits to have.”

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CY & VL from Aiea

★ ★ ★ ★ ★

“Throughout the construction phase of our project, Trevor and his excellent work crew were highly responsive and dedicated to producing quality work. We were also working under strict cost constraints and managed to stay well within our original budget thanks to many cost-saving ideas suggested by Trevor.

“Our newly renovated kitchen and bathrooms exceeded all of our expectations and we couldn’t be more pleased with the end result. Thank you Ion Builders for a job well done!”

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AY & JY from Kahalu'u

★ ★ ★ ★ ★

“Excellent design, workmanship, within budget and timely. We are very, very pleased and happy with Ion Builders’ work on a new addition for our country home in Kahalu’u. Everything works, and works very well. The thought and quality put into the job was very professional, solid and efficient.

“We will be calling on Ion Builders again for additional new work on our farm. Ion Builders has our highest recommendation! Mahalo nui loa, Trevor and Ion Builders!”

Photos: http://www.flickr.com/photos/hawaiiankava/8446255085/

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CK & MK from Kane'ohe

★ ★ ★ ★ ★

“We had been thinking about a kitchen/laundry for a while, but never acted on it. Other things always seemed to have more priority. Inspired by my daughter and son-in-law’s kitchen renovation we hired Trevor to do a “budget” renovation. The renovation moved an inside laundry to the other side of the wall, into a newly built closet in the garage. The newly vacated space was repurposed into a wide open pantry (replacing a 1960’s tall, deep, narrow pantry where things disappeared in its depths!), and the old pantry was replaced with a spacious island. We installed some new fixtures and tiled the backsplash. Changes to existing cabinets were minimal and Trevor was able to reuse some units, saving us some dollars.

“Trevor, Cy, and the rest of his crew were true professionals. They were always punctual, cleaned up daily, and listened to our wishes and concerns. They are perfectionists in their craft, use quality raw materials, and continually step back to assess their work. We are very pleased with the new look and are enjoying our much more functional and practical kitchen and laundry.

“Thank you to Ion Builders for making a long postponed dream become reality.”

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MK & SK from Kaka'ako

★ ★ ★ ★ ★

“When we reviewed our finances and consulted with other firms, we originally thought we were limited to just re-surfacing our cabinets and counter tops. After consultation with Trevor, we learned how we could stretch our dollars to build the kitchen of our dreams. Trevor and his crew were very knowledgable, reliable and prompt. We are thrilled with the results and couldn’t be happier.

“Trevor treated us like family… so we’ve recommended him to our own families! My parents start their kitchen renovation very soon!”